Custom AI Employees for Business
Not a chat window that gives advice about the work. An AI employee picks up a repetitive job somebody on your team is doing by hand today, and does it inside the systems you already use. That build is AI employee development: one job, written down, then run.
The demo line is answering right now. Call the Ava AI employee demo and pretend you were just in an accident.
Called the web form lead back
0:58Created the customer record in the CRM
1:12Sent the quote for signature
1:14Booked the visit and confirmed by text
1:15Discount request outside policy, handed to a person
EscalatedPick the job somebody does forty times a week
The best first AI employee is boring, repetitive, and already documented in somebody’s head.
Following up on the quote that never came back. Calling the web form lead within the minute instead of the afternoon. Chasing the paperwork that has been unsigned since Monday. Triaging the shared inbox so the urgent one is not sitting under sixty newsletters.
AI employee development here is one job. We write down exactly what done looks like, and give the AI employee only the permissions that job needs. It works in your CRM, your calendar, your inbox, your documents and your phone system, using the same logins and the same records your team does.
You draw the line between what it may do alone and what needs a person to say yes. Everything it does is logged, and the moment it hits something outside its remit it stops and hands over with the context attached.
For the work a firm does after the call, see AI employees for law firms. When follow-up is a sequence of texts, emails and booking from your CRM rules, that is lead follow-up automation.
When the job is speaking on the phone and writing the result back, see AI voice agents.
Talk it through- Works in your CRM, calendar, inbox, documents and phone system
- Follow up, scheduling, quoting, chasing paperwork, triaging email
- You define what it may do alone and what needs a person
- Every action logged, escalation the moment it should
- Scoped one job at a time, so it is provable before it is trusted
Scoped, built, and then actually maintained
Flat setup fee plus flat monthly management. No per minute billing, and no support queue between you and the person who built it.
One job, written down
We pick a job that repeats, agree what a good outcome looks like, and agree what it is never allowed to do. That document is the contract.
Least access that works
It gets the access the job needs and nothing else. Where a mistake would be expensive, a person approves before it acts.
It knows when to stop
A discount outside policy, an angry customer, anything it has not seen. It hands to a person with the whole thread, rather than improvising.
The questions that come up first
If yours is not here, ask it on the walkthrough. You will get a straight answer, including when the answer is that we are not the right fit.
How is this different from an automation?
An automation runs a fixed path. An AI employee decides what to do next inside the boundaries you set, which is what makes it useful on work that is not identical every time.
What if it gets something wrong?
It escalates rather than guesses, everything is logged, and the risky steps sit behind an approval until you have watched it work. We also start on jobs where a mistake is cheap.
Do we have to change systems?
No. It works in what you already run. If a system has no way in at all we will tell you that on the scope call rather than after you have paid.
How long does one take to build?
A real date at the scope call, once we know which systems are involved. Simpler AI employees are weeks, not months.
Who runs it afterwards?
We do. Monitoring, changes, and the fix for when a vendor moves something. Flat monthly, and you have the founder’s cell number.
What is an AI employee?
An AI employee, as Wide Awake AI builds it from San Diego, does one repetitive job inside the systems a small business already uses, such as the CRM, calendar, inbox, documents, and phone. You define what it may do alone, and it stops and hands the work to a person when it hits something outside that line.
What are five tasks AI employees do for small businesses?
1. Follow up the quote that never came back. 2. Call the web form lead back within the minute, instead of the afternoon, and create the customer record. 3. Chase the paperwork that has been unsigned since Monday. 4. Triage the shared inbox so the urgent message is not sitting under sixty newsletters. 5. Book the visit, confirm it by text, and hand a discount request that is outside policy to a person.
We run all five, and they are usually bought together
Most engagements start with the phone and grow into the back office once the first one is proving itself.
Fifteen minutes, straight with the founder
Bring the thing that annoys you most. If it is worth doing you get a flat number on the call. If it is not, you will hear that too.
- [email protected]
- Based in
- San Diego, CA