Your phone, answered. Every time it rings.
At 2am, on a Sunday, and on the fourth call arriving at once. It asks your questions, screens against your criteria, books on your calendar, and puts the transcript in your inbox before the caller has finished parking.
The demo line is answering right now. Call (725) 745-7092 and hear the receptionist for yourself.
New or existing
New customer, first callWhat they need
Quote for work at their addressTiming
Wants someone out this weekHow they found you
Search, not a referralOutside your rules
Asked about payment plansWhat it actually does while the phone is ringing
You write the questions and the rules. It never improvises past them.
Every business has a version of the same first four questions. Are you a new customer, what do you need, how soon, and how did you find us. Ava asks yours in your words, in English or Spanish, and she asks them the same way on the four hundredth call as on the first.
A caller inside your criteria is on the calendar before they hang up, with a text confirmation. A caller outside them is politely declined and logged, so nobody on your team spends a morning on work you were never going to take.
A caller who needs a person gets one. Warm transfer during office hours, a detailed message after them, and an urgent flag on the ones you told us to treat as urgent.
Talk it through- After hours and overflow, or every call, your choice
- Qualifies with your criteria, books and confirms on the call
- Warm transfer to your staff, spam and solicitors screened
- English and Spanish on every call, both
- Full transcript and a daily digest in your inbox
Scoped, built, and then actually maintained
Flat setup fee plus flat monthly management. No per minute billing, and no support queue between you and the person who built it.
Nights, weekends and the fourth call at once
Voicemail is where a job goes to die. Every call gets picked up on the first ring, including the ones that arrive while you are already on the phone.
Your criteria, not a generic script
You decide what counts as a job worth booking. It screens against that and flags anything sitting outside your rules instead of guessing.
On your calendar, confirmed by text
It reads your real availability, offers real slots, books it, and sends the confirmation. Nobody calls back later to arrange it.
The questions that come up first
If yours is not here, ask it on the walkthrough. You will get a straight answer, including when the answer is that we are not the right fit.
How fast can it be answering?
Seventy two hours from kickoff. You approve every word of the script before it takes a single call.
Does it replace my front desk?
Only if you want it to. Most start with after hours and overflow, so the calls that were going to voicemail get answered and the desk keeps the rest.
What does it cost?
Flat setup fee plus flat monthly management. No per minute billing. Quoted after a scope call, once we know what it needs to connect to.
Can callers tell?
It says what it is if asked, and it never claims to be a person. Most callers care that somebody picked up and that they got a real appointment.
What happens to the recordings?
You get every transcript and the recording. Consent wording in the greeting is configured for your state before launch, and you approve it.
We run all five, and they are usually bought together
Most engagements start with the phone and grow into the back office once the first one is proving itself.
Fifteen minutes, straight with the founder
Bring the thing that annoys you most. If it is worth doing you get a flat number on the call. If it is not, you will hear that too.
- chris@wideawakeai.com
- Based in
- San Diego, CA