Managed AI Services: We Run Your AI So You Don't Have To
Managed AI for small business. AI as a service, in our case, means we scope it, build it, put it live, and run it every month for a flat fee. One builder stays on it. The five lines live under AI solutions. This page is the monthly half of that promise.
The demo line is answering right now. Call the Ava AI employee demo and pretend you were just in an accident.
Monitoring
We notice when a run stops behavingTuning
Scripts, permissions and prompts, as the work changesMonthly review
What it did, what it escalated, what to changeEscalation
It stops and hands over, with the context attachedOne cell number
The founder, not a ticket queueThe work after the build is the product
Managing it means running it, monitoring it, adjusting it as your business changes, and support from a person. That is the same on a receptionist, an AI employee, a workflow, an automation or a private deployment. When that automation is the engagement, see the AI automation agency.
A system that nobody watches is a project, not a service. Vendors move a field. A script that was right in March is wrong in June. A caller asks something the AI employee has not seen. The monthly fee is what pays for someone to be there when that happens.
You still approve what it is allowed to say and do. We do not widen its permissions, and we do not change a script, without you. The written terms are the service agreement.
- Monitoring, so a silent failure does not wait for you to notice
- Tuning when your criteria, calendar or tools change
- A monthly review of what it did and what it handed back
- Escalation to a person the moment it should stop
- One cell number, the founder who built it
Flat setup, flat monthly, month to month
Both numbers are quoted after a scope call and shown on your order. No per minute, per seat or per run billing.
One fee, before it goes live
Design, build and deploy. Work starts once it is paid. You approve the script, the permissions and the map before a customer ever sees it.
The same number each month
Running it, monitoring it, tuning it and support from a person. A busy month does not change the bill. If use runs well above the allowance on your order, we agree an adjusted fee in writing before anything changes.
Cancel any time
Month to month. Email to cancel, and billing stops at the end of the month you have paid for. The service keeps running until then. Fees already paid are not refunded, except prepaid full months that have not started.
Care, monitoring, and a straight account of the limits
These are the promises in the service agreement. We do not add an uptime number the agreement does not make.
- We run the service with reasonable care and skill, and we monitor it continuously
- When the break is ours, we fix it and tell you what happened
- Phone carriers, model providers and the software you already use can still go down. We do not promise they never will, and we are not liable for those outages
- A price change comes with at least 30 days' notice by email, and you can cancel before it applies
- Your data stays yours. We never sell it, and we never use it to train AI models
A tool you run, an agency, or us
The honest difference is who notices when it breaks, and who you call.
You buy it, you run it
The software can be good. The maintenance stays with you. When a vendor moves a field, you are the one who notices, and the hours do not show up on the subscription.
A team, a handoff, a queue
Useful when you want a large team and a project plan. The usual shape is a build, a handoff, and a retainer. The person who answers is often not the person who built it.
One builder, flat monthly
One person scopes it, builds it, puts it live and stays on it. Monitoring, tuning, a monthly review, escalation, and a cell number. We take the work we can do properly, which is why the calendar is not open to everyone.
The questions that come up first
If yours is not here, ask it on the walkthrough. You will get a straight answer, including when the answer is that we are not the right fit.
What does running it include?
Monitoring, tuning, a monthly review, escalation when a run should stop, and a cell number for the person who built it. Managing it means running it, monitoring it, adjusting it as your business changes, and support from a person.
What does it cost?
A flat setup fee, then a flat monthly fee. No per minute, per seat or per run billing. Both numbers are quoted after a scope call and shown on your order.
Is there a long contract?
No. It is month to month. Cancel any time by email and billing stops at the end of the month you have paid for. The service keeps running until then.
What happens when it breaks?
We monitor continuously. When the break is ours, we fix it and tell you what happened. The systems also depend on phone carriers, model providers and the software you already use, so we do not promise those never go down.
How is this different from a tool I run myself?
A tool leaves the maintenance with you. An agency's usual shape is a build, a handoff, and a retainer that pays for a queue. Managed AI, which is AI as a service here, is one person who scopes it, builds it and stays on it, for a flat monthly fee.
Do you only work with law firms?
No. Law firms are where we do the most work and where the intake detail is deepest, but our AI solutions (the receptionist, the other AI employees, the workflows and the automations) are the same build for a clinic, a contractor or a property manager. The questions it asks change. The system does not.
What are managed AI services?
Managed AI services, as Wide Awake AI provides them from San Diego, means we build the system and then run it for a flat monthly fee, so nobody on your team is left to maintain it. The monthly work on this page is monitoring, tuning scripts, permissions, and prompts as the work changes, a monthly review of what it did, escalation when a run should stop, and a cell number for the person who built it.
Managed AI vs SaaS AI tool?
A SaaS AI tool leaves the maintenance with you. Managed AI, as this page describes it, is one person who scopes it, builds it, and stays on it, for a flat monthly fee: monitoring, tuning, a monthly review, and support from a person.
What happens if I cancel?
It is month to month. Cancel any time by email and billing stops at the end of the month you have paid for. The service keeps running until then. Your data stays yours. We never sell it, and we never use it to train AI models.
This is how every AI solution is run
Start with the umbrella, or go straight to the line that matches the work.
Fifteen minutes, straight with the founder
Bring the thing that annoys you most. If it is worth doing you get a flat number on the call. If it is not, you will hear that too. The demo line, Ava, is (725) 745-7092.
- [email protected]
- Based in
- San Diego, CA