The buyer called at 8pm. You were at a showing.
Buyer calls, seller calls and open house questions arrive while you are with a client. Wide Awake AI answers, asks the questions you wrote, and books the showing on your calendar.
Pretend you were just in an accident.
The call during a showing is the one that goes next door
A buyer who cannot reach you does not wait. They call the next name on the sign. The call itself was a few questions and a time on the calendar.
First two figures from small business call research, 2026. Sources on request. The third describes our service, not a result.
It asks what you would ask
You write the questions. It never quotes a price you have not given it, and it never offers a showing that is not on your calendar.
Buyer or seller, which listing or which area, how soon they want to see it, and how they found you. Ava asks yours in your words, in English or Spanish, including after hours and while you are at an open house.
A caller inside your criteria is on the calendar before they hang up, with a text confirmation. A caller outside them is logged and flagged, so the morning is not spent on work you were never going to take.
Open house questions get the details you publish. A caller who needs a person gets a warm transfer during office hours, or a detailed message after them, and you get the transcript.
See it on your own numberCaller
Buyer, first call about a listingListing
Wants to see it this weekTiming
Evenings, or Saturday morningHow they found you
The sign, not a referralOutside your rules
Asked for a price you have not publishedThe rest of the business, once the phone is handled
Most people start with the phone because it is the one that visibly loses the lead. These three are what they ask for next. Follow-up after the call is lead follow-up automation.
The lead that went quiet
The texts and emails you approved, on the spacing you set, with a booking link to your calendar. It stops and hands the lead to a person when your rules say so.
From the call into your systems
The name, the listing and the time they asked for move into the systems you already run, without someone retyping them after the showing.
Your own documents, answerable
Listing notes and the documents you keep, searchable in plain English, with the answer pointed back at the file.
What gets asked before the phone is handed over
If yours is not here, ask it on the walkthrough. You will get a straight answer, including when the answer is that we are not the right fit.
Can it answer while I am at a showing?
Yes. After hours, overflow, or every call, your choice. That includes nights, weekends and the calls that come in during an open house.
Will it book a showing?
Yes. It reads your real availability, offers real slots, books on your calendar and sends a text confirmation. It never offers a time that is not open.
What about follow-up after the call?
The call is qualified and logged before they hang up. Texts, emails and a booking link after that run from the rules you approve. It stops and creates a task when your rules say a person should take it.
Does it speak Spanish?
Yes. English and Spanish on every call.
How fast can it be answering?
72 hours from kickoff. You approve every word of the script before it takes a single call.
AI receptionist employees by industry
This is one AI receptionist employee build, tuned to each trade. The AI receptionist employee for insurance page shows how it changes for agencies, and the AI receptionist employee for property management page shows a neighbouring trade.
Tell us what your phone is doing
How many calls a day, who picks up now, and what happens to the ones that arrive after you close. That is enough for us to tell you whether this is worth doing.
If it is, you get a flat number on the call. If it is not, you will hear that instead of a proposal.
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- San Diego, CA